Shipping policy
Shipping Fees
| Delivery country | Shipping method | Shipping fee |
|---|---|---|
| Austria | DPD Austria | €4.99 (free on orders from €30) |
| Austria | UPS | €4.99 (free on orders from €30) |
| Austria | Packeta / POST | €7.49 |
| Belgium | DPD | €5.99 (free on orders from €30) |
| Belgium | UPS | €6.99 |
| Belgium | GLS | €7.99 |
| Belgium | PostNL | €8.49 |
| Belgium | Express One | €9.99 |
| Belgium | Packeta / bpost | €11.49 |
| Denmark | DPD | DKK 49 (free on orders from DKK 290) |
| Denmark | GLS | DKK 49 (free on orders from DKK 290) |
| Denmark | UPS | DKK 49 (free on orders from DKK 290) |
| Denmark | PostNord | DKK 59 |
| France | UPS | €4.99 (free on orders from €30) |
| France | DPD | €6.99 |
| Germany | UPS | €4.99 (free on orders from €30) |
| Germany | DPD | €5.99 |
| Liechtenstein | DHL Express | CHF 9.99 |
| Luxembourg | DPD | €5.99 (free on orders from €30) |
| Luxembourg | UPS | €5.99 (free on orders from €30) |
| Luxembourg | PostNL | €6.99 |
| Luxembourg | Express One | €8.49 |
| Monaco | UPS | €4.99 (free on orders from €30) |
| Monaco | DPD | €6.99 |
| Netherlands | DPD | €4.99 (free on orders from €30) |
| Netherlands | UPS | €5.99 |
| Netherlands | Express One | €6.99 |
| Netherlands | PostNL | €7.49 |
| Netherlands | GLS | €7.99 |
| Sweden | UPS | SEK 69 (free on orders from SEK 450) |
| Sweden | PostNord | SEK 89 |
| Sweden | DPD | SEK 99 |
| Switzerland | DHL Express | CHF 9.99 |
| United Kingdom | UPS | £5.99 (free on orders from £30) |
The shipping fee is charged once per order. For other countries, you’ll see it at checkout.
In your cart, at the step before checkout, you’ll see the total purchase price in detail—including the product price, taxes, and shipping fee—before entering into a contract, as a final amount.
Before you hit the payment button, you’ll clearly and visibly see every type of shipping fee and option (like standard or express shipping), including prices and conditions.
In some countries, free shipping is also available. The system automatically calculates if this is available at checkout, depending on the country and your cart’s total amount.
Shipping times are counted from the day you place your order. We try to hand your order over to the courier as soon as possible, but in special cases (like during holidays or promotions) we can’t take responsibility if shipping takes longer than indicated.
Return
Want to send something back? You have 30 days from delivery, and the Return Policy has all the details.
Further information
We ship from Hungary. Order on a working day before 2 pm (Hungarian time) and we send it the same day; no parcels leave on Saturdays, Sundays or Hungarian public holidays (for example 15 March, 20 August, 23 October). We don't deliver to PO box addresses.
Your order — unless we agree otherwise — will be delivered to you no later than 30 days from the date you place your order. In practice, though, it's usually much quicker: usually 1–6 working days, and checkout shows each carrier's delivery time.
We're responsible for any damage that occurs during shipping, until the product is handed over to you.
If you have a complaint, you can find information about resolving consumer disputes on the official website called “Consumer Redress in the EU.”
Late Delivery and Withdrawal
If you don't receive the ordered product within 30 days and we haven't agreed on a different delivery deadline, you can withdraw from the contract. In this case, you can request a refund.
