Shipping policy
Shipping Fees
In your cart, at the step before checkout, you’ll see the total purchase price in detail—including the product price, taxes, and shipping fee—before entering into a contract, as a final amount.
Before you hit the payment button, you’ll clearly and visibly see every type of shipping fee and option (like standard or express shipping), including prices and conditions.
In some countries, free shipping is also available. The system automatically calculates if this is available at checkout, depending on the country and your cart’s total amount.
Shipping times are counted from the day you place your order. We try to hand your order over to the courier as soon as possible, but in special cases (like during holidays or promotions) we can’t take responsibility if shipping takes longer than indicated.
You can order your products with the following shipping methods:
| Shipping Method |
|---|
| Home delivery |
| Delivery to pick-up points and parcel lockers |
Return
Do you want to return your order? Check out the Return Policy, where you'll find all the details.
Further information
We don't ship on Saturdays, Sundays, or on national holidays (for example, March 15, August 20, October 23). We don't deliver to PO box addresses.
Your order — unless we agree otherwise — will be delivered to you no later than 30 days from the date you place your order. In practice, though, it's usually much quicker: with home delivery in Hungary, it's typically 1–3 working days.
We're responsible for any damage that occurs during shipping, until the product is handed over to you.
If you have a complaint, you can find information about resolving consumer disputes on the official website called “Consumer Redress in the EU.”
Late Delivery and Withdrawal
If you don't receive the ordered product within 30 days and we haven't agreed on a different delivery deadline, you can withdraw from the contract. In this case, you can request a refund.